While you treat, someone still picks up the phone.
Hands on the patient, gloves on, the drill running - and the phone rings. CallAssistant answers while your team works sterile, books appointments and makes sure no pain patient is lost to voicemail.
Where it breaks down today
No one can answer mid-treatment
When everyone is at the chair the phone rings into the void. The very caller with toothache reaches no one - and dials the next practice.
Pain patients will not wait
Someone in acute pain wants an appointment today. If they hear voicemail, they are booked somewhere else within five minutes.
No-shows tear holes in the day
When someone fails to show, the expensive chair sits empty - and the reminder for the appointment slipped through the cracks.
Reception is overloaded
Check-in, billing, calls and patients at the desk all at once - something always gets left behind.
How CallAssistant solves it
Answers, even with gloves on
CallAssistant picks up while your team works sterile. No missed call, no lost patient.
Pain patients slotted in instantly
CallAssistant flags acute cases by your rules and books the next free emergency slot - or puts the call straight through.
Reminders cut no-shows
Appointments are confirmed and reminded, so the chair stays filled and your day stays plannable.
Takes pressure off reception
The assistant handles routine calls. Your team looks after the patients standing right in front of them.
Frequently asked questions
Yes. You define what counts as acute. CallAssistant prioritises pain cases, books the next emergency slot or puts the call straight through to you.
Yes. CallAssistant manages bookings, reschedules and cancels, and frees up vacated slots for other patients.
Yes. Confirmations and reminders noticeably reduce no-shows and keep your chair busy.
Yes. All patient data is processed confidentially and in line with GDPR and the Swiss FADP.
Yes. CallAssistant answers around the clock and books appointments for the next working day - including nights and weekends.
Also for your industry
CallAssistant works across many industries that are on the phone all day long.
