Your front desk stops ringing busy - and no patient lands in the queue.
During consultations, while taking blood pressure, over lunch: that is exactly when the calls pile up. CallAssistant picks up when your staff cannot, and books appointments without anyone having to call back.
Where it breaks down today
The line is jammed every morning
Between 8 and 10am half your patient list calls in. One line, one receptionist - everyone else hears the busy tone and tries the practice next door.
Calls interrupt patient care
Every ring pulls your team away from the patient in front of them. Hygiene, focus and the waiting room all suffer - and the call still goes unanswered.
No one picks up after hours
In the evening, on weekends and on holidays the voicemail answers. Patients with an urgent matter feel left alone.
Cancellations go to waste
When someone cancels last minute the slot stays empty, because nobody on the waiting list is reached in time.
How CallAssistant solves it
Every call gets answered
On the first ring, even when three patients call at once. No busy tone, no voicemail, no lost patient.
Appointments straight into the calendar
CallAssistant sees open slots, books the right one and enters it live - with a confirmation sent to the patient.
Triages by your rules
You decide what counts as urgent. Emergencies are put through to you instantly, routine matters are scheduled cleanly.
Swiss-grade privacy
Patient data stays confidential and is processed in line with GDPR and the Swiss FADP. No data leakage, no grey area.
Frequently asked questions
Yes. CallAssistant connects to your calendar, checks open slots and books the appointment directly - exactly the way your receptionist does it every day.
You define the triage rules. For urgent matters CallAssistant puts the call through to your number instantly or reads out the emergency information you set.
Yes. Processing is GDPR and Swiss FADP compliant. Patient data stays confidential and is used solely to handle the call.
The voice is natural and calm. Most callers do not notice they are speaking with an assistant - and if they do, they are still served warmly.
CallAssistant answers around the clock, books appointments for the next working day and captures requests you find waiting for you in the morning.
Also for your industry
CallAssistant works across many industries that are on the phone all day long.
