Mid-service the phone rings - and someone still picks up.
A full house, orders flying to the kitchen, guests at the table - and the phone rings for a reservation. CallAssistant answers, books the table and answers questions, without your team breaking service.
Where it breaks down today
During service no one answers the phone
When the room is full, no one has a hand free for the phone. The caller hears it ring and books somewhere else.
Reservations get lost in the rush
Scribbled on a notepad, never entered into the system - and suddenly a table is double-booked or simply not there.
The same questions, over and over
Opening hours, allergens, parking, dogs allowed - the same questions tie up the team that should be serving guests.
Calls outside opening hours
Many call during the day or on your rest day to book for the evening - and reach no one.
How CallAssistant solves it
Answers even when the room is full
CallAssistant takes every call while your team serves. No missed reservation, no lost guest.
Reservations captured cleanly
Date, time, party size and special requests are taken and forwarded to you directly - no more notepad chaos.
Answers standard questions
Opening hours, menu, allergens, parking - CallAssistant gives the answers you set, always friendly and correct.
Reachable around the clock
Even on your rest day and outside opening hours, CallAssistant takes reservations for the coming days.
Frequently asked questions
Yes. Date, time, party size and special requests are taken and forwarded to you directly or entered into your system.
Yes. You set the information once - CallAssistant answers questions about opening hours, menu, allergens and more.
CallAssistant can add to a waiting list or offer an alternative by your rules - instead of simply turning the guest away.
Yes. CallAssistant serves your guests in DE, FR, IT and EN - ideal for international guests and tourists.
No - quite the opposite. Your team stays with the guests in the room while CallAssistant handles the calls.
Also for your industry
CallAssistant works across many industries that are on the phone all day long.
